Spokane Community College Online, A.A.S. Customer Service Representative

Spokane Community College,
1810 N. Greene Street
Spokane, WA 99217,

T: (509) 533-7000,
Toll Free: (800) 248-5644,

The Customer Service Representative program prepares students to work as commercial or residential service representatives in the telephone industry and also for similar positions in major department stores, collection agencies, credit bureaus, airlines, travel agencies, medical insurance agencies, public utilities and telephone answering services. This program is designed to provide students with the necessary knowledge and skills to deal directly with customers in matters of credit application, bill collection, making arrangements for equipment installation and servicing, and acting as the company representative in special problems that may arise.