Approaches to Managing Health Services Organizations, JHSPH OpenCourseWare

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Johns Hopkins Bloomberg School of Public Health
Baltimore, MD 21205,

Description:
Healthcare professionals around the world are experiencing increasing pressures from patients, communities, governments and payers to demonstrate value. Controlling costs, providing high quality outcomes, assuring access, and enhancing patient satisfaction have become leading issues. In addition, services increasingly are provided within the context of multi-disciplinary teams and complex organizational and financial arrangements. Fiscal and other resource constraints abound. Meeting these challenges within healthcare settings requires leadership and managerial skills in addition to clinical expertise.